TERMS AND CONDITIONS

SHUTTER RIM PHOTOGRAPHY

TERMS & CONDITIONS

Our standard turnaround time for final edited images is approximately one month from the date of your photoshoot.

At Shutter Rim Photography, we strive to provide a professional, comfortable and enjoyable photography experience for every client.

Please read our Terms & Conditions carefully before confirming your booking.

Our standard turnaround time for final edited photographs is approximately one month from the date of your photoshoot.

1. BOOKING & PAYMENT

• A 50% deposit is required to secure your booking date and time.

• Deposits are generally non-refundable in the event of cancellation. Any cancellation charges or refunds will be assessed in accordance with applicable South African consumer protection legislation.

• The remaining balance must be paid immediately after your photoshoot.

• Bookings are confirmed only once the required deposit has been received.

• Changes to invoiced packages, dresses or additional services must be approved before the photoshoot.

2. RESCHEDULING & CANCELLATIONS

• One reschedule is permitted per booking, subject to availability. Rescheduled appointments are available on weekdays only.

• A second reschedule requires a new booking and deposit, subject to applicable consumer protection legislation.

• Should your baby arrive before your maternity session, your booking fee may be transferred towards a Family Session when your baby is approximately three months old.

• If you are unwell or unable to attend, please notify us as soon as possible so alternative arrangements can be discussed.

• Failure to attend a scheduled appointment without notice may result in a reasonable cancellation charge, subject to applicable law.

3. PUNCTUALITY

• Please arrive on time for your scheduled appointment.

• A late fee of R500 applies for every 20 minutes of delay, subject to applicable law and the reasonableness of the charge.

• Late arrivals may result in reduced photography time.

• Arrivals exceeding one hour may result in cancellation of the session and applicable cancellation charges.

• Clients are responsible for arriving with their makeup and hairstyling completed unless these services have been arranged with our studio.

4. MAKEUP SERVICES & STUDIO ACCESS

• External makeup artists are not permitted to use our studio or its facilities.

• Clients arranging their own makeup or hairstyling must arrive fully prepared.

• Early studio access for makeup, hairstyling or other preparations is not permitted unless arranged beforehand.

5. CHILD SUPERVISION & STUDIO EQUIPMENT

• Parents and guardians are responsible for supervising their children at all times while on studio premises.

• For everyone's safety, children are not permitted to run around the studio or handle photography equipment, lighting, props or accessories without permission.

• Parents or guardians may be held financially responsible for damage caused by their children's actions where they are legally liable.

• Where damage results from negligence or failure to follow reasonable studio instructions, Shutter Rim Photography may seek the reasonable cost of repairing or replacing damaged equipment, subject to applicable law.

• We reserve the right to pause a photography session if children's behaviour poses a risk to their safety or our equipment.

6. PHOTO EDITING & RETOUCHING

PLEASE READ CAREFULLY

All photographs are professionally edited according to Shutter Rim Photography's established photographic style.

Our editing includes colour correction, lighting adjustments, skin tone balancing and professional skin retouching where appropriate.

We aim to enhance natural beauty while preserving realistic skin texture, facial features and body proportions.

SKIN & BEAUTY RETOUCHING

• Detailed beauty and skin retouching applies to the expectant mother only.

• Partners, children and additional family members receive standard professional colour correction, lighting adjustments and general image enhancements.

• Extensive facial alterations, body reshaping, excessive skin smoothing and hairstyle reconstruction are not included in our standard editing services.

• Clients who prefer minimal or natural skin retouching are requested to communicate this before editing begins.

HAIR RETOUCHING

• Minor flyaway hair removal and hairline refinements may be performed where appropriate.

• Extensive hairstyle changes or attempts to recreate another photograph's appearance are not included.

EDITING CONSISTENCY

• Lighting, camera angles, shadows and outfit colours may affect how skin tones and retouching appear across different photographs.

• We strive for consistent professional quality rather than identical results in every image.

BEFORE & AFTER EDITING PREVIEW

• Clients are welcome to request a side-by-side before-and-after editing preview to review our skin retouching style before we proceed with editing their full gallery.

• This preview must be requested before full-gallery editing begins.

• Clients may communicate any reasonable skin-retouching preferences after reviewing the preview, allowing us to establish their preferred editing approach beforehand.

• Once full-gallery editing has commenced, requests for a before-and-after preview or changes based solely on personal editing preferences may no longer be accommodated without additional charges.

• Shutter Rim Photography may also offer an editing preview at our discretion where we feel it would be beneficial.

ADDITIONAL EDITING REQUESTS

• Specific editing preferences should be communicated before editing begins.

• Extensive alterations outside our standard services may incur additional charges, agreed upon beforehand.

• We reserve the right to decline alterations that compromise our professional photographic standards.

• Our editing services are limited to photographs produced by Shutter Rim Photography.

REVISIONS AFTER DELIVERY

• Once completed photographs have been delivered, additional revisions based solely on personal editing preferences are not included.

• Genuine technical editing errors or photographs that do not meet agreed specifications will be reviewed and corrected where appropriate.

• Additional preference-based editing may be quoted separately.

RAW & UNEDITED PHOTOGRAPHS

• RAW and unedited photographs are not supplied.

• Clients receive their selected photographs in professionally edited final format.

7. IMAGE DELIVERY & STORAGE

• Our standard turnaround time is approximately one month from the date of your photoshoot, subject to the agreed booking terms.

• Completed photographs are delivered digitally through our online gallery service.

• Clients are responsible for downloading and safely backing up their photographs before their gallery expires.

• Original photographs are generally retained for approximately one month after delivery to allow additional image purchases.

• After this period, original files may be permanently deleted, and their continued availability cannot be guaranteed.

8. STUDIO ETIQUETTE & SAFETY

We maintain a respectful, professional and welcoming environment for every client.

• Aggressive, abusive or inappropriate behaviour will not be tolerated.

• Shutter Rim Photography reserves the right to discontinue services where reasonably necessary, subject to applicable law.

• Clients and guests must follow studio safety instructions and handle equipment responsibly.

• Please inform us of any physical limitations or concerns that may affect your safety or comfort.

• We take reasonable precautions to maintain a safe environment. Nothing in these terms excludes liability that cannot legally be excluded.

9. CLIENT PRIVACY & IMAGE PUBLICATION

• We respect our clients' privacy and the personal nature of maternity photography.

• Client photographs will not be published on our website, social media platforms or promotional materials without appropriate permission.

• Permission to share photographs for promotional purposes is separate from accepting these Terms & Conditions.

10. SPECIAL REQUESTS

• Specific photography requirements, extensive editing preferences or additional services must be discussed before booking.

• Requests outside our standard photography services may require a separate quotation or agreement.

• We cannot guarantee exact recreations of reference photographs, as lighting, posing, clothing and individual circumstances may differ.

11. AGREEMENT

By confirming a booking and paying the required deposit, clients acknowledge acceptance of these Terms & Conditions, provided they have been made available before booking.

All terms remain subject to applicable South African consumer protection legislation.

THANK YOU FOR CHOOSING SHUTTER RIM PHOTOGRAPHY!

We appreciate your trust and look forward to creating beautiful memories for you and your family.

SHUTTER RIM PHOTOGRAPHY

Wilropark, Roodepoort, Johannesburg

South Africa