TERMS AND CONDITIONS

Shutter Rim Photography – Terms & Conditions

We strive to create a relaxed, professional, and enjoyable experience for every client. Please take a moment to read through the following Terms & Conditions before booking your session.

1. Booking & Payment

A 50% non-refundable deposit is required to secure your booking date and time.

The remaining balance must be paid in studio immediately after your photoshoot.

Bookings are only confirmed once the deposit has been received.

2. Studio Etiquette & Respectful Environment

We kindly ask all clients and guests to arrive in a respectful and positive manner. A calm and professional atmosphere allows us to create the best possible experience and results.

Shutter Rim Photography reserves the right to refuse or discontinue services in cases of aggressive or inappropriate behavior.

3. Rescheduling & Cancellations

One reschedule is permitted per booking and is available on weekdays only.

A second reschedule will require a new booking process

If you give birth before your scheduled maternity shoot, your booking fee may be transferred to a Family Session once baby is approximately 3 months old.

If you are unwell, please notify us as soon as possible so we can reschedule your session, as we work closely with other pregnant clients

Failure to arrive for your session without notice will result in forfeiture of your deposit.

4. Punctuality

Please arrive on time to avoid losing valuable session time.

A late fee of R500 will apply for every 20 minutes of delay, as we operate on a scheduled booking system and must remain considerate of other clients.

If you are more than 1 hour late, the session may be cancelled and the deposit forfeited.

Please ensure your makeup artist is aware of your scheduled shoot time and late penalties to avoid delays.

Items and services listed on the invoice may not be changed on the day of the shoot.

5. Editing & Retouching (VERY IMPORTANT)

High End Professional skin retouching is included as part of Shutter Rim Photography’s signature editing style and artistic approach.

If you prefer a more Natural finish with minimal retouching, this must be communicated beforehand so that note can be made before editing begins.

Photography and editing are artistic and subjective in nature. By booking, the client confirms familiarity with the photographer’s portfolio and high end retouching style.

The photographer is not obligated to re-edit images due to personal preference after the final delivery, so kindly make sure you specify on this regard.

RAW/unedited files will not be provided under any circumstances.

6. Delivery Timeline

Editing turnaround times depend on current workload and queue volume.

The average delivery timeframe is approximately one calendar month.

Clients acknowledge that high-quality retouching and editing require time, care, and attention to detail.

Please don't rush the process!

7. Liability

While every reasonable effort is made to provide a safe and comfortable experience, Shutter Rim Photography cannot be held liable for accidents, injuries, or unforeseen circumstances beyond its control.

8. Agreement

By paying a deposit and booking a session with Shutter Rim Photography, the client confirms that they have read, understood, and agreed to these Terms & Conditions.